Privacy Policy

EAST NASHVILLE CHIROPRACTIC

1. INTRODUCTION

East Nashville Chiropractic is committed to protecting your privacy and maintaining the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

2. INFORMATION WE COLLECT

We collect the following types of information:

  • Personal identification information (name, address, phone number, email, date of birth)

  • Medical history and health information

  • Insurance information (if applicable)

  • Treatment records and clinical notes

  • Billing and payment information

  • Emergency contact information

3. HOW WE USE YOUR INFORMATION

We use your information for:

  • Providing chiropractic treatment and care

  • Scheduling appointments and sending reminders

  • Processing payments

  • Communicating about your treatment and care

  • Maintaining accurate medical records

  • Complying with legal and regulatory requirements

  • Improving our services

4. HOW WE PROTECT YOUR INFORMATION

We implement appropriate security measures to protect your personal health information, including:

  • Secure storage of physical and electronic records

  • Limited access to authorized personnel only

  • Confidential treatment of all patient information

  • Secure disposal of records when no longer needed

  • Regular staff training on privacy practices

5. DISCLOSURE OF YOUR INFORMATION

We will not disclose your personal health information without your written authorization except as required or permitted by law, including:

  • For treatment, payment, and healthcare operations

  • When required by law or legal process

  • To prevent a serious threat to health or safety

  • For public health activities

  • To report abuse, neglect, or domestic violence when required

6. YOUR RIGHTS

You have the right to:

  • Access and review your medical records

  • Request corrections to your medical records

  • Request restrictions on certain uses and disclosures

  • Request confidential communications

  • Receive a copy of this Privacy Policy

  • File a complaint if you believe your privacy rights have been violated

7. APPOINTMENT REMINDERS AND COMMUNICATIONS

We may contact you by phone, text message, or email to:

  • Remind you of upcoming appointments

  • Provide information about treatment

  • Share clinic updates and health information

You may opt out of these communications at any time.

8. PATIENT PORTAL AND ELECTRONIC COMMUNICATIONS

If we offer electronic access to your health information, we will provide secure methods for accessing this information and communicate the risks of electronic transmission.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will be posted at our clinic and on our website. The current version will always be available upon request.

10. CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at East Nashville Chiropractic.

11. COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.